Effective Communication in Business

Fall 2021 (3 credits)

Co-ordinator: Ms. WONG, Kasina
Ms. WONG, Kasina

Co-ordinator: Mr. LAM, Levi
Mr. LAM, Levi

LABU2060 Course Introduction

Welcome to LABU2060. The course aims to help you build on the language and communication skills you have previously acquired as you work under specific simulated business scenarios throughout the term. You will learn how to communicate effectively to accomplish written and oral tasks in the workplace and be able to develop a useful business communication toolkit targeted at external and internal audiences.

The course is designed and structured to address your learning needs in job-seeking and in your early career. The course introduces you to strategies for handling the communication challenges which fresh graduates can expect in culturally diverse work environments. You will have opportunities to learn and practise how to succeed in business writing, presentations, interviews, meetings, and collaborative assignments with the essential interpersonal communication skills such as active listening, cogent argumentation, and clear expression in writing and speaking.

Course Intended Learning Outcomes

By the end of the course, you will be able to:

  1. recognize how communication takes place through different channels and in different directions within an organization;
  2. understand the importance of communication to career success in a multi-cultural work environment;
  3. think and analyze business-related issues in a critical manner;
  4. demonstrate competence in selecting, synthesizing and using information to inform discussion and decision-making;
  5. create a positive first impression on the prospective employer with your CV and your performance in a job interview;
  6. give effective oral presentations to business audiences to address needs and concerns; influence decisions and choice; and achieve business objectives;
  7. write professional business documents to analyze issues, summarize views and practices, discuss implications; and propose solutions;
  8. demonstrate leadership and team skills in teamwork; and
  9. give and take feedback in a team.

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